917 970 2506
Free worldwide shipping over $20
100% Quality guarantee


JetPet ships worldwide, so no matter where you are you can take advantage of our amazing prices and great customer service.

Shipping costs

USA – free shipping on all orders.

All other countries – free flat rate standard shipping for any order over $20. $3.50 for orders under $20.

All orders are trackable.

Delivery time frames

For USA customers, please allow 1-4 business days for your item(s) to be delivered.
For customers in other countries, please allow 10-15 business days.

We dispatch 95% of orders on the same day as the purchase from our USA warehouse. Please allow 1 to 2 business days for order processing.

Where is my order?

Before contacting us about your order, we kindly ask that you take into account any local public holidays or workers strikes that may have affected the delivery of your items.

We will only determine an order as lost if it has not been delivered after 20 business days from the shipping date. If your products have not arrived after this time, please contact our customer service team to arrange a refund or replacement product.

*All prices are quoted in USD.